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Tietoevry
Customer Interaction Management Platform Owner- Tietoevry Industry (m/f/d)
Join Tietoevry in Ostrava as a Customer Interaction Management Platform Owner. Leverage ServiceNow CSM to enhance customer experiences and drive efficiency.
Consulting
Mid-Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Customer Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 4, 2025
We invite you to join our dynamic Customer Interaction Management (CIM) team as a Platform Owner! In today’s service-oriented landscape, effective customer interaction is crucial. Our mission is to enhance customer experiences, boost employee satisfaction, and improve interaction efficiency through the implementation of innovative customer interaction tools and processes.
Requirements
- Experience in ServiceNow CSM
- 3+ years of experience in customer support and interaction processes
- Proficiency in written and spoken English
Requirements Summary
Experience in ServiceNow CSM, 3+ years of experience in customer support and interaction processes, Proficiency in written and spoken English
Apply now
Ostrava
|
Moravian-Silesian Region
Czech Republic
Mid-Level
In-Person
Full Time
