Customer Success Guide

Join our Customer Excellence Group as a Customer Success Guide, driving customer success and platform adoption across EMEA. You'll work with key customers, help them achieve business goals, and contribute to strategic growth initiatives.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Business-related degree preferred.
• 0-2 year(s) work experience.
• Excitement for a career in customer-facing roles such as Business Development, IT Consulting, Customer Success, or Strategic Consulting.
• Passion for SaaS, with an understanding of enterprise solution selling and customer engagement in a technical environment and navigating complex organizational structures.
• Strong emotional intelligence, organizational skills, with a demonstrated ability to prioritize and manage competing tasks.
• Program management experience, passion for customer success and improving workplace productivity through innovative technology solutions.

Benefits

• Competitive salary
• Opportunities for career growth
• Collaborative and diverse work environment
• Comprehensive benefits package