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Zip
Customer Success Manager
Join Zip as a Customer Success Manager in NYC. Leverage ServiceNow skills to enhance customer relationships. 5+ years in customer success required. Benefits include equity, health coverage, and flexible PTO.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Governance, Risk, and Compliance
IT Asset Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
February 20, 2025
Zip is a fast-growing company that helps leading companies manage billions of dollars in spend. We're looking for a Customer Success Manager to manage our rapidly growing customer base across all industries and customer segments.
Requirements
- 5+ years relevant work experience working in customer-facing customer success, account management or strategic consulting organisation
- Procurement experience (procurement, sourcing, or vendor management background) and / or familiarity with procurement technologies such as ERP (Netsuite, Coupa, etc.), HRIS (Workday etc.), CLM, GRC, JIRA, ServiceNow workflow management tools
- Excellent interpersonal skills and ability establish quick rapport and trust with customers
Benefits
- Start-up equity
- Health, vision & dental coverage
- Team building events
- Flexible PTO
- Apple equipment plus home office budget
Requirements Summary
5+ years customer-facing experience, procurement experience, and excellent interpersonal skills
Apply now
New York City
|
New York
United States
Mid-Level
In-Person
Full Time
100000-140000 USD/ote
