Customer Success Manager

Zip is a fast-growing company that helps leading companies manage billions of dollars in spend. We're looking for a Customer Success Manager to manage our rapidly growing customer base across all industries and customer segments.

Requirements

• 5+ years relevant work experience working in customer-facing customer success, account management or strategic consulting organisation
• Procurement experience (procurement, sourcing, or vendor management background) and / or familiarity with procurement technologies such as ERP (Netsuite, Coupa, etc.), HRIS (Workday etc.), CLM, GRC, JIRA, ServiceNow workflow management tools
• Excellent interpersonal skills and ability establish quick rapport and trust with customers

Benefits

• Start-up equity
• Health, vision & dental coverage
• Team building events
• Flexible PTO
• Apple equipment plus home office budget