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ServiceNow
Customer Success Manager - Italian speaker
Join ServiceNow as a Customer Success Manager in Dublin. Leverage AI and ServiceNow skills to enhance customer outcomes. 5+ years in professional services required.
The Mothership
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
April 15, 2025
We are looking for a Customer Success Manager to oversee a portfolio of customers, help them achieve business outcomes, and foster greater adoption and usage of ServiceNow products. The ideal candidate has experience in leveraging AI into work processes, 5+ years of experience in customer professional services, and ability to provide independent comprehensive services.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- 5+ years of experience providing customer professional services or related business support
- Ability to provide independent comprehensive services
- Experience resolving issues through analysis
- Experience in working collaboratively
- ServiceNow accreditations or certifications a plus
Benefits
- Equal opportunity employer
- Inclusive workplace
- Diverse backgrounds welcomed
Requirements Summary
5+ years of experience in customer professional services, ability to provide independent comprehensive services, and experience in working collaboratively
