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ServiceNow
Customer Success Manager
Join ServiceNow as a Customer Success Manager in Addison, TX. Leverage ServiceNow skills to drive customer adoption and success. 3+ years in customer services required. Remote work and inclusive culture offered.
The Mothership
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
April 22, 2025
As a Customer Success Manager, you will act as an advocate for our customers, overseeing a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased. You will bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- 3+ years of experience providing customer professional services or related business support
- Financial Services (Insurance & Fintech) industry experience needed
- ServiceNow accreditations or certifications a plus
Benefits
- Work as a remote Customer Success Manager, with flexibility and trust in a distributed world of work
- Opportunity to make the world work better for everyone as a global market leader
- Inclusive environment welcoming candidates from diverse backgrounds
Requirements Summary
3+ years of experience in customer professional services, Financial Services industry experience, and ability to provide independent comprehensive services
