Reserve Bank of Australia

Delivery Lead - ServiceNow

Join the Reserve Bank of Australia as a Delivery Lead - ServiceNow in Sydney. Oversee ITSM platform management, lead a team, and enjoy career growth benefits.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
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Application Developer
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System Administrator
ServiceNow Modules:
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Change Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
March 3, 2025

The Reserve Bank of Australia is seeking a dynamic Delivery Lead to join their IT Service Management Platform Team on a 2-year fixed term contract. The role involves overseeing the testing and change management of their IT Service Management platform and managing a team of developers.

Requirements

  • Minimum of 5 years of experience in ServiceNow development and administration
  • At least 2 years in a leadership role
  • Strong understanding of ServiceNow platform capabilities and modules
  • Excellent leadership and team management skills
  • Proficiency in Agile methodologies and Scrum practices
  • Strong analytical and problem-solving abilities
  • Excellent communication and interpersonal skills
  • Ability to manage multiple priorities and work under pressure
  • Preferred certifications: ITIL, ServiceNow Certified System Administrator, ServiceNow Certified Application Developer, and Scrum Master certification

Benefits

  • Development and career opportunities
  • Collaborative environment that supports growth, wellbeing, and promotes flexibility
  • Encourages individual growth and success
  • Equity, diversity, and inclusion through key initiatives
  • Welcomes and encourages applicants from diverse backgrounds

Requirements Summary

Minimum 5 years of ServiceNow experience, 2 years in leadership, Agile methodologies, excellent leadership skills