Delivery Lead - ServiceNow

We are seeking a dynamic Delivery Lead to join our IT Service Management Platform Team on a 2 Year Fixed Term Contract. In this critical role, you will oversee the testing and change management of our IT Service Management platform. You will manage a team of developers and work closely with the Technical Solution Lead, external managed services support team, System Administrator, and Platform Manager.

Requirements

• Minimum of 5 years of experience in ServiceNow development and administration, with at least 2 years in a leadership role.
• Strong understanding of ServiceNow platform capabilities and modules.
• Excellent leadership and team management skills.
• Proficiency in Agile methodologies and Scrum practices.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities and work under pressure.
• Preferred certifications: ITIL, ServiceNow Certified System Administrator, ServiceNow Certified Application Developer, and Scrum Master certification.

Benefits

• Development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility.
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and dynamic work environment.
• Recognition and rewards for outstanding performance.