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The Ohio State University
Desktop & Asset Management Support Specialist
Join The Ohio State University as a Desktop & Asset Management Support Specialist in Columbus, OH. Provide technical support, troubleshoot issues, and enjoy comprehensive benefits.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Virtual Agent
ServiceNow Certifications (nice to have):
Job description
Posted on:
March 7, 2025
The Desktop & Asset Management Support Specialist's primary focus is to provide desktop and technical assistance to customers and other support specialists for OSU Libraries managed equipment.
Requirements
- Bachelor’s degree or an equivalent combination of education and experience.
- Experience or knowledge supporting desktop computers running Windows, Mac OS, or both in a network environment.
- Experience working in a help-desk or desktop support environment doing mid-level or advanced troubleshooting of current desktop/ laptop/ tablet hardware operating systems.
- Experience using JAMF, ServiceNow, JIRA.
Benefits
- Comprehensive benefits package
- Health benefits
- Financial benefits
- Work-life balance benefits
- Education benefits
Requirements Summary
Bachelor’s degree, experience in desktop support, knowledge of JAMF, ServiceNow, JIRA
Apply now
Columbus
|
Ohio
United States
Entry Level
In-Person
Full Time
52980-60000 USD/year
