Desktop Engineer

Perform asset onboarding and offboarding of end users, software and asset management, support end-user desktop activities, and resolve issues related to desktop computing, software, and hardware.

Requirements

• 5 years’ experience in IT
• Excellent knowledge to build, deploy, upgrade Windows, Mac, and automatic deployment such as WSUS, Intune, Managed Engine, MDT, Active Directory
• Basic network infrastructure skills
• Ability to stay calm under pressure and very well organized in advancing tasks assigned
• Ability to communicate and supervise 3rd party vendor effectively on asset disposal, delivery, etc
• Ability to manage asset inventory very well
• Knowledge in ServiceNow, JIRA, Confluence
• Strong skills in Microsoft Excel
• At minimum, Bachelor’s Degree in IT/Computer Engineering or similar
• Professional Certification(s): MSCA or CCNA (preferred)
• Experience in technology refresh projects
• Ability to create and document processes

Benefits

• Immediate availability is preferred