Desktop Support Technician

Join our team at DecisionPoint, where you will have the opportunity to make a significant impact on the technological efficiency and effectiveness of the Department of Interior's Bureau of Reclamation CPN Region Office. Apply today to advance your career in IT support within a dynamic and supportive environment.

Requirements

• Ability to obtain a Public Trust security clearance
• Associate degree or equivalent experience
• A minimum of 3 years experience in end-user IT support, demonstrating capability in hardware, peripheral, software, video conferencing, and operating systems setup and support
• Over 1 year of experience with incident and request management systems like ServiceNow or Remedy
• Physical ability to lift up to 50 lbs
• Foundational understanding of networking technologies and principles
• Knowledge of computer imaging processes
• Experience in VTC/conference room troubleshooting and support

Benefits

• An Equal Employment Opportunity and Affirmative Action employer
• Pay Transparency Policy
• Authorization to Share Resume and Personal Information