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Comcast
Principal Engineer, Xfinity Mobile Network Operations
Join Comcast as a Principal Engineer in Philadelphia, leveraging ServiceNow for incident management and optimizing mobile network performance. 10+ years required.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Incident Management
Problem Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
February 17, 2025
Join Comcast, a Fortune 30 global media and technology company, as a Principal Engineer in the Xfinity Mobile Network Operations team. This role involves operating, maintaining, and optimizing the mobile wireless network, applying technical and analytical skills to enhance network performance and customer experience.
Requirements
- Proficient in E2E data and voice call architecture, OSS/BSS operations, network KPIs, and incident management tooling like ServiceNow.
- Proficient in sensor development and building data extraction for the network in Python or Go.
- Strong background in Network Troubleshooting, Log Analysis, and Root Cause Investigation.
- Hands on expertise on Load balancing architecture, DNS routing policies and upgrade architecture for micro services using CICD pipelines for on-premise and cloud workloads.
- Excellent exposure in developing secure End to End architecture in public cloud infrastructure.
Requirements Summary
10+ years of experience in E2E data and voice call architecture, OSS/BSS operations, network KPIs, and incident management tooling. Proficient in sensor development, network troubleshooting, and load balancing architecture
