TekSynap

Sr IT Technician, IT Technician IV

Join TekSynap as a Sr IT Technician IV in Washington, DC. Leverage ServiceNow for incident management, support cloud services, and enhance IT operations.

ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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IT Service Management
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Service Catalog
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
March 28, 2023

We are seeking a Sr IT Technician, IT Technician IV to join our team supporting the Development Finance Corporation CFESS IT Operations in Washington, DC. The successful candidate will provide senior systems administrators and support to all incident escalation tickets, manage virtual servers, physical servers, enterprise storage, and network infrastructure.

Requirements

  • Masters/Ph.D. in a relevant field and 10+ years relevant Experience or Bachelor's in a relevant field and 12+ years relevant experience or 14+ relevant experience
  • 5+ years of experience in providing patching and vulnerability management and other security services for cloud hosted services
  • Experienced in Systems Administration of a complex network (Nutanix SAN, HP NAS)
  • Strong working knowledge of Azure, Intune, Okta, & Linux
  • Proficient at PowerShell scripting
  • Experienced in utilizing ServiceNow ITSM tool to track and resolve incidents, service requests, and changes
  • Experienced in providing Active Directory Support, account management, GPO management
  • Familiar with Azure Active Directory
  • Must be a US Citizen
  • Must successfully obtain a Public Trust

Benefits

  • health
  • dental
  • vision
  • 401K
  • life insurance
  • short-term and long-term disability plans
  • vacation time
  • holidays

Requirements Summary

Masters/Ph.D. in a relevant field, 10+ years of experience, or Bachelor's in a relevant field, 12+ years of experience, or 14+ years of relevant experience