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AmTrust Financial
Desktop Support Technician I
Join AmTrust Financial in Scottsdale, AZ as a Desktop Support Technician I. Leverage ServiceNow for IT support, troubleshooting, and user assistance. A+ Certification preferred. Benefits include medical plans, 401k, and PTO.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 8, 2025
AmTrust Financial is seeking a Desktop Support Technician to provide end-user support and install/maintain personal computer hardware and software. The role involves troubleshooting and resolving IT incidents in a fast-paced environment, working closely with other IT groups and business departments.
Requirements
- Associates degree or proven industry experience
- 2-3 years of experience in IT Desktop Support with a focus on end user facing services
- A+ Certification highly desirable
- Experience with Windows 10
- Knowledgeable in Microsoft Office Applications
- Working knowledge with Help Desk ticketing systems such as ServiceNow
Benefits
- Medical & Dental Plans
- Life Insurance
- Health Care Flexible Spending
- Dependent Care
- 401k Savings Plans
- Paid Time Off
Requirements Summary
2-3 years of IT Desktop Support experience, A+ Certification, and knowledge of Windows 10 and Microsoft Office Applications
