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DIRECTOR - IT GAMING & LOYALTY
Join Hard Rock as Director - IT Gaming & Loyalty in Davie, FL. Lead global teams, manage gaming applications, and leverage ServiceNow for ITSM excellence.
Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
DevOps
IT Service Management
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
April 16, 2023
We seek a servant leader to drive clarity, align priorities, and ensure plans are consistent with business and technology goals. As a thought leader in Gaming applications support, you must influence, instill trust, and gain confidence from technology teams and business partners.
Requirements
- Bachelor's degree or equivalent preferred
- 8+ years of experience in program and portfolio management, product management, or technical leadership
- 6+ years of people management experience leading global distributed teams
- Understanding of application support and portfolio management best practices and tools
- Experience with tools such as JIRA, Confluence, Aha!, Asana, etc.
- Strong understanding and experience in software development processes, including PDLC, Continuous Delivery, DevOps, Scrum, Agile, and Kanban
- Experience with ITSM/ITIL tools such as ServiceNow
- Understanding web technologies, browsers, analytics, reporting, and content management systems
- Excellent communication skills, both verbal & written, and experience leading discussions and presenting to varying levels of leadership
Requirements Summary
8+ years of experience in program and portfolio management, product management, or technical leadership, 6+ years of people management experience leading global distributed teams, Understanding of application support and portfolio management best practices and tools
