AstraZeneca

Director- ServiceNow Employee Workflow Solution Architect

Join AstraZeneca in Chennai as a Director-ServiceNow Employee Workflow Solution Architect. Leverage HRSD & WSD expertise to optimize employee workflows. Competitive salary and growth opportunities await!

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Direct Hire
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Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
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Human Resources Service Delivery
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Service Portal
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources

Job description

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Posted on:
 
March 27, 2025

As a ServiceNow Employee Workflow Solution Architect, you will play a critical role in implementing and optimizing Employee Workflow solutions, with a particular focus on the HR & Workplace Service Delivery workflows, case management, and employee service centers.

Requirements

  • ServiceNow Knowledge: Familiarity with ServiceNow, especially in Human Resource Service Delivery (HRSD) and Workplace Service Delivery (WSD), is required.
  • Consultative Approach: Strong problem-solving skills with the ability to think strategically and drive sophisticated projects from feasibility to completion
  • Collaborator Management: Excellent communication skills with the ability to engage and influence collaborators at all levels (also communicate technical concepts to non-technical audiences)
  • User Experience: Ability to deliver solutions that provide best in class user experience with a focus on ease of use, logical process flows, accessibility and productivity
  • Analytical Skills: Experience in analyzing business processes, creating workflow diagrams, and documenting requirements in a clear and concise manner

Benefits

  • Competitive salary and benefits package
  • Opportunity to work with a leading pharmaceutical company
  • Collaborative and inclusive work environment
  • Opportunity to work on cutting-edge technology projects
  • Professional development and growth opportunities

Requirements Summary

8+ years of experience in ServiceNow HRSD & WSD solutioning and ServiceNow administration, with overall experience of 10+ years