We are looking for an experienced Director of Development Operations to work alongside our business technology teams, platform development team, and enterprise technology & data team. The ideal candidate will have proven experience providing production support to modern platforms and demonstrating strong problem-solving abilities with an aptitude for driving innovation and efficiency.
Requirements
- 7+ years of experience in platform operations/production support in the financial services industry
- Good knowledge on Power Platform and Azure services like Azure Data Factory, Synapse, Azure App functions, Key vault, Azure monitor, Azure Event Hubs, Azure storage account, etc.
- Strong knowledge of Azure AI services for use cases and Azure OpenAI, machine learning integration, and intelligent automation.
- Proficiency in Dynatrace for system monitoring, performance optimization, and troubleshooting.
- Experience with diagnostic tools and ticketing applications, e.g., Jira Servicedesk, ServiceNow, Opsgenie, etc.
- Familiarity with DevOps tools and CI/CD pipeline automation for efficient operations.
- Knowledge on cloud migrations, particularly transitioning from on-premises to Azure or Microsoft Fabrics.
- Experience implementing data lineage, governance, and ensuring data integrity within enterprise platforms
- Passion for leveraging AI, observability tools, and automation to optimize platform performance and reliability.
- Leadership experience, including mentoring platform teams, fostering innovation.
- Strong communication, problem-solving, influencing, and collaboration skills to engage and work effectively with stakeholders.
Benefits
- Market competitive base salaries, with a yearly bonus potential at every level.
- Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
- 401(k) plan with company match (up to 4%).
- Company-funded pension plan.
- Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
- Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
- Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
- Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.