Director, HR Shared Services Operational Excellence

We are seeking a dynamic and strategic Director to lead our HR Shared Services Operational Excellence organization. You will play a key leadership role in developing the service delivery blue sky vision and executing on key initiatives to shift the HRSS team to the service delivery model of the future.

Requirements

• Bachelor's degree in Human Resources, Industrial Engineering, Business Administration.
• Minimum 8 years of progressive leadership experience within global shared services organizations, preferably HR Shared Services.
• Exceptional leadership skills and ability including a proven track record of developing high performing teams, driving performance, and leading peers, partners, and leaders through organizational change.
• Strategic thinking and the ability to set organizational objectives, prioritize multiple deliverables, and execute strategic plans that drive operational excellence.
• Strong analytical and problem-solving skills with the ability to analyze complex issues, identify root causes, and develop solutions.
• Excellent and proactive communicator with the ability to influence and collaborate at all levels of the organization and across organizational boundaries.
• Business acumen and the ability to tie organizational objectives to business results.
• Background in process improvement, process harmonization, and optimization.
• Technical proficiency and previous experience with Workday, ServiceNow HRSD, Kronos, RPA, and workflow automation tools.