Director of Product Management, Conversational Interfaces

We are seeking a visionary Director of Conversational Interfaces to lead ServiceNow's strategy and execution for conversational AI and interface technologies. In this role, you will spearhead the development and delivery of advanced conversational products, ensuring they align with business goals and customer needs.

Requirements

• 15+ years of experience in product management, engineering, or related fields
• 3-5 years managing teams in conversational AI, voice interfaces, or natural language technologies
• Proven success in delivering complex, customer-facing products at scale in enterprise or consumer technology environments
• Strong technical background with a deep understanding of AI/ML technologies, APIs, and platform development
• Strategic thinker with the ability to translate vision into actionable roadmaps and priorities
• Exceptional leadership and team management skills, with experience driving cross-functional alignment
• Excellent communication and presentation skills, capable of influencing executive stakeholders and technical teams alike
• Proficiency in analyzing market trends and competitive landscapes to guide product strategy

Benefits

• base pay of $207,300 - $362,700, plus equity (when applicable), variable/incentive compensation and benefits
• health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs