Director, Operational Resilience Product Owner

Bring us your passion for digital or data analytics, and we’ll put you to work on exciting initiatives that answer the challenge:

Requirements

• Successful completion of a bachelor’s degree in computer science, Engineering, Information Systems, IT Management or related field, or equivalent experience.
• Minimum of 10 years technology experience, with experience developing strategies, introducing innovation and applications delivery and implementation
• 5+ years of People Leadership experience
• In-depth technical knowledge and expertise of governance, risk and control workflow tools like ServiceNow, Fusion or Archer
• Technology knowledge with career spent in IT focused on applications delivery and/or execution of business requirements into suitable technical requirements.
• Deep understanding of industry technology trends in financial services industry
• Joint strategy development with cross IT and business leaders. Ability to engage IT and business leaders to drive innovation and shared solutions globally.
• Operational resilience planning or business continuity planning experience
• Experience with Agile Delivery Methodologies (Scrum/Kanban)
• Knowledge of industry security practices for data integration and authentication (e.g. oAuth)
• Excellent knowledge of Microsoft Office and SharePoint including SharePoint administration
• Ability to effectively engage with executives and senior leaders globally
• Assets: • In depth understanding of data integration methods (e.g. REST API, SFTP, Bi-directional feeds) • Experience in Agile delivery (Scrum, Kanban) and relevant IT certifications (Scrum Master, Green Belt, TOGAF, BABOK etc.) are an asset.
• In depth understanding and experience with implementing in cloud-based environments • Lean design / process mapping skills • Effective presentation, communication, negotiation, and conflict management skills • Strong relationship management skills and a proven ability to gain and maintain credibility with key stakeholders • Skilled at working collaboratively in a team environment

Benefits

• Great Place to Work® Certified for Most Trusted Executive Team in Canada – 2025, 2024 and 2023
• Great Place to Work® Certified for Best Workplaces in Canada - 2025
• Canada Order of Excellence for Mental Health at Work® certification from Excellence Canada. Sun Life is one of only four companies in Canada to ever receive this certification – 2024
• Top Work Places® for Remote Work – Monster Canada - 2024
• Great Place to Work® Certified for Best Workplaces in Canada – 2024 and 2022
• Great Place to Work® Certified for Best Workplaces for Women in Canada - 2024
• Flexible hybrid work model including #LI-Hybrid
• Pension, stock and savings programs to help build and enhance your future financial security
• Work and professional development that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
• A friendly, collaborative and inclusive culture
• Be part of our continuous improvement journey in developing the next greatest digital enterprise experience.
• Competitive salary and bonus structure influenced by market range data
• The opportunity to move along a variety of career paths with amazing networking potential