Pratt & Whitney - Internal

Director ServiceNow Platform

Join Pratt & Whitney as Director of ServiceNow Platform (Remote, CT). Lead SNOW transformation, manage operations, and enhance business capabilities. Requires 14+ years in Agile leadership and ServiceNow expertise. Benefits include flexible schedules and educational assistance.

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Direct Hire
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Expert/Leadership
ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
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Certified System Administrator

Job description

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Posted on:
 
March 20, 2025

The Director of Snow Platform & Strategy is responsible for the development, maintenance, and continuous improvement of the ServiceNow platform and environment. This leadership role is accountable for the delivery of Service Now (SNOW) transformation and related operations used to enable business capabilities and services across the RTX enterprise.

Requirements

  • Minimum Bachelor’s degree or equivalent work experience with employee/customer experience.
  • Current certified ServiceNow System Administrator, preferably with ITIL (IT Infrastructure Library) process knowledge
  • Minimum 14 years’ experience related to Agile leadership, preferably in shared service environment
  • Minimum 8 years’ experience managing ServiceNow Platform
  • U.S. citizenship is required, as only U.S. citizens are authorized to access the financial management system due to government contractual requirements

Benefits

  • Parental (including paternal) leave
  • Flexible work schedules
  • Achievement awards
  • Educational assistance
  • Child/adult backup care

Requirements Summary

14 years’ experience in Agile leadership, ServiceNow Platform management, and ServiceNow System Administrator certification