Toyota North America

Director, Technology Operations Center (TOC) Platforms

Join Toyota North America in Plano, TX as Director of Technology Operations Center (TOC) Platforms. Lead tech design, require 7-10 years IT experience, and expertise in ServiceNow. Enjoy flexible work, growth programs, and comprehensive benefits.

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Direct Hire
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Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
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IT Operations Management
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IT Service Management
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Virtual Agent
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Workflow Automation
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
January 9, 2025

Toyota is seeking a Director, Technology Operations Center (TOC) Platforms to lead the technical design of the product and direct the technological strategy. The ideal candidate will have a proven track record of experience delivering Enterprise Class Platforms utilizing best-in-class Software Development practices and experience with ServiceNow or similar platforms.

Requirements

  • 7-10 years of relevant / progressive work experience
  • Bachelor's in information technology (or higher)
  • Current knowledge of scripting and programming languages, various business applications, state of the art technology and current trends in the computer industry.
  • Experience gained within Banking/Financial Services/FinTech sectors a plus
  • Proven experience and expertise in ServiceNow ITSM capabilities
  • Proven experience and expertise in ServiceNow ITOM capabilities
  • Proven experience and expertise in workflow automation

Benefits

  • A work environment built on teamwork, flexibility, and respect.
  • Professional growth and development programs to help advance your career, as well as tuition reimbursement.
  • Team Member Vehicle Purchase Discount
  • Toyota Team Member Lease Vehicle Program (if applicable)
  • Comprehensive health care and wellness plans for your entire family.
  • Flextime and virtual work options (if applicable).
  • Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute.
  • Paid holidays and paid time off.
  • Referral services related to prenatal services, adoption, childcare, schools, and more.
  • Flexible spending accounts.
  • Relocation assistance (if applicable)

Requirements Summary

7-10 years of experience in IT, Bachelor's degree in IT or higher, current knowledge of scripting and programming languages, experience in ServiceNow and workflow automation