Leidos

Exchange Systems Engineer

Join Leidos as an Exchange Systems Engineer in Alexandria, VA. Leverage ServiceNow for ITSM, manage Microsoft Exchange solutions, and enjoy career growth.

ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
March 19, 2025

Leidos is seeking an Exchange Systems Engineer to support a large enterprise IT contract for the DOD. The role requires subject matter expertise in developing and implementing on-prem Microsoft Exchange solutions in small, medium, and large enterprise environments.

Requirements

  • Experience with interacting with service lanes to handle service inquiries and problems
  • Extensive experience working as a Tier 2 System Administrator and Tier 3 System Engineer
  • Extensive experience with Office 365 and Microsoft Exchange 2016 and 2019
  • Extensive knowledge of Email Journaling solutions
  • Extensive Experience with Scripting/Automation through Exchange PowerShell or other scripting languages
  • Experience resolving highly complex problems using application of technical knowledge, factual reasoning, and proper interpretation of problem indicators.
  • Experience developing and implementing solutions for upgrades to newer Exchange versions.
  • Experience directing migrations between on-prem Exchange and M365 Exchange Online.
  • Time management skills with the ability to work within an IT Service Management/ticketing system (ServiceNow) independently
  • Strong oral and written communications skills with experience briefing senior government and military officials.
  • Strong leadership and mentoring skills to guide and improve team skill composition.
  • Track record of working effectively within a team, and support to peers toward improved processes and results.
  • Ability to triage and properly classify incidents and prioritize work efforts accordingly
  • Extensive experience with planning, deploying, and documenting patch and configuration updates
  • Extensive Knowledge of Disaster Recovery for High Availability for a Large Environment
  • Extensive Experience with log reviews, incident analysis, and identification of issue trends
  • Experience with server patch management methodologies utilizing SCCM
  • Candidate must, at a minimum, meet DoDM 8140.03 (previously DoD 8570) – IT System Admin Intermediate certification requirements (Cloud+, GICSP, SSCP, Security+ CE, GSEC, or higher)

Benefits

  • Competitive pay range
  • Many opportunities for career development and advancement
  • Good work-life balance

Requirements Summary

12+ years of experience in system administration and exchange engineering, Bachelor's degree or higher