Executive Writer, Technology GTM Storytelling

We are looking for an Executive Writer, Technology GTM Storytelling to join our Now on Now Creative team. As a member of this team, you will develop and write stories for senior executives to position Now on Now digital transformation as a model for customers. You will have the opportunity to combine your passion about ServiceNow technology, your deep acumen of how IT organizations are run, and your cross-functional collaboration skills in a fast-paced environment to influence revenue outcomes.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• 12+ years of relevant work experience in executive communications, thought leadership, storytelling, or strategic content development.
• A proven track record in crafting high-impact narratives for C-level executives in enterprise technology, digital transformation, and technological advancements in the SaaS or tech industry.
• A deep acumen of how IT organizations are run.
• Experience in fast-paced, high-stakes environments where messaging directly influences revenue outcomes.
• Leadership in high-visibility initiatives with expertise in storytelling and content creation.
• Exceptional ability to translate technical and product innovations into impactful stories that resonate with C-level executives, IT decision-makers, and business leaders.
• Expertise in developing executive presentations, keynote content, and presentation storytelling for global audiences, with a strong background in visual storytelling.
• Experience leading cross-functional teams—including product, R&D, IT executives, marketing, sales, and communications professionals—to align on messaging strategy.
• Ability to work closely with senior leadership and guide them in communicating the value of complex IT solutions in ways that resonate with diverse customer and industry stakeholders.
• Strong investigative and journalistic instincts to uncover and shape compelling, real-world transformation stories that demonstrate technology’s business impact.
• Strategic and cross-functional leadership skills.

Benefits

• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs