Northeastern University

Financial Aid Counselor

Join Northeastern University in Boston as a Financial Aid Counselor. Advise students, review applications, and resolve conflicts. Benefits include medical, tuition assistance, and more.

Department - JobBoardly X Webflow Template
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Virtual Agent
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
May 30, 2024

Advise and counsel students on financial aid, review applications, and perform verification procedures. Provide conflict resolution and intercede with participating departments.

Requirements

  • Bachelor’s degree preferred or relevant experience
  • Experience in student personnel administration, preferably in financial aid or student accounts
  • Strong communication, interpersonal and organizational skills
  • Ability to communicate well by telephone and email, in addition to face-to-face interactions
  • Willingness and ability to give presentations to large groups of students and their families
  • Working knowledge of ServiceNow, Banner, Microsoft Teams, Outlook, Microsoft Word and Excel preferred
  • Demonstrated ability to work with a diverse student population
  • Strong analytical, decision-making, and problem solving skills

Benefits

  • Medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation
  • Comprehensive benefits package for benefit eligible employees

Requirements Summary

Bachelor’s degree or relevant experience; experience in student personnel administration; strong communication and interpersonal skills