Advise and counsel students on financial aid, review applications, and perform verification procedures. Provide conflict resolution and intercede with participating departments.
Requirements
- Bachelor’s degree preferred or relevant experience
- Experience in student personnel administration, preferably in financial aid or student accounts
- Strong communication, interpersonal and organizational skills
- Ability to communicate well by telephone and email, in addition to face-to-face interactions
- Willingness and ability to give presentations to large groups of students and their families
- Working knowledge of ServiceNow, Banner, Microsoft Teams, Outlook, Microsoft Word and Excel preferred
- Demonstrated ability to work with a diverse student population
- Strong analytical, decision-making, and problem solving skills
Benefits
- Medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation
- Comprehensive benefits package for benefit eligible employees