GenAI Principal Techical Consultant, Creator Workflows

We are seeking a GenAI Principal Technical Consultant to join our Creator Workflows and Platform Expert Services team. As a functional and technical expert on ServiceNow’s front-end technologies, you will build ServiceNow user experiences, lead customer design workshops, and act as a liaison between customer and third-party design/creative teams.

Requirements

• 8+ years of configuration or development experience in ServiceNow app dev, web development, integrations, ServiceNow portal, workspace, and mobile solutions
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• Ability to influence and consult in complex and varied customer environments, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems
• Experience developing with common JavaScript frameworks (AngularJS, React, etc.) and consulting on UX-related projects
• Experience with Web Technologies (HTML, Web Services, Bootstrap 3, CSS, etc.) and working with SaaS technologies
• Applying a User-Centered Design mindset and methodology when working on product designs
• Strong interpersonal skills, customer-centric attitude, and ability to operate within a culturally diverse environment
• Proven team player and team builder

Benefits

• Competitive salary
• Benefits package
• Opportunities for professional growth and development
• Collaborative and inclusive work environment
• Flexible work arrangements