GenAI Principal Techical Consultant, Creator Workflows

GenAI Principal Technical Consultant, Creator Workflows - responsible for building ServiceNow user experiences, leading customer design workshops, and creating front-end solutions. This role is part of the Creator Workflows and Platform Expert Services team and requires expertise in front-end technologies, user-centered design, and ability to influence and consult with customers.

Requirements

• 8+ years of configuration or development experience - ServiceNow app dev, web development, integrations, ServiceNow portal, workspace, and mobile solutions
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• Experience developing with common JavaScript frameworks (AngularJS, React, etc.) and consulting on UX-related projects
• Experience with Web Technologies (HTML, Web Services, Bootstrap 3, CSS, etc.) and working with SaaS technologies
• Strong interpersonal skills, customer-centric attitude, and ability to operate within a culturally diverse environment
• Proven team player and team builder

Benefits

• Up to 30% travel
• Training and mentoring opportunities
• Opportunities for professional growth and development