ServiceNow

GenAI Principal Techical Consultant, Creator Workflows

Join ServiceNow as a GenAI Principal Technical Consultant in West Palm Beach, FL. Lead user experience design, integrate AI, and enjoy growth opportunities.

ServiceNow Role Type:
ServiceNow Modules:
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Integration Hub
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Service Portal
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Virtual Agent
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
March 5, 2025

GenAI Principal Technical Consultant, Creator Workflows - responsible for building ServiceNow user experiences, leading customer design workshops, and creating front-end solutions. This role is part of the Creator Workflows and Platform Expert Services team and requires expertise in front-end technologies, user-centered design, and ability to influence and consult with customers.

Requirements

  • 8+ years of configuration or development experience - ServiceNow app dev, web development, integrations, ServiceNow portal, workspace, and mobile solutions
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Experience developing with common JavaScript frameworks (AngularJS, React, etc.) and consulting on UX-related projects
  • Experience with Web Technologies (HTML, Web Services, Bootstrap 3, CSS, etc.) and working with SaaS technologies
  • Strong interpersonal skills, customer-centric attitude, and ability to operate within a culturally diverse environment
  • Proven team player and team builder

Benefits

  • Up to 30% travel
  • Training and mentoring opportunities
  • Opportunities for professional growth and development

Requirements Summary

8+ years of ServiceNow experience, expertise in AI integration, and UX-related projects