Hardware Support Services Engineer

Join ServiceNow as a Hardware Support Services Engineer in Dublin, Ireland. Troubleshoot, diagnose, and coordinate repairs for complex hardware problems on enterprise-class servers and infrastructure. Work closely with hardware vendors and teams to solve technical challenges.

Requirements

• Minimum 2 years' experience with Linux-based operating systems on an enterprise-class server level
• Ability to troubleshoot hardware such as NVMe, Motherboards, DIMM Modules, etc.
• Basic understanding of GPU's
• Basic understanding of technologies such as OOB, DNS, DHCP, TCP/IP, VLANS, SSH, SCP, PXE, Switching, Routing, etc.
• Excellent problem solving, conflict management, time management, and interpersonal skills
• Bachelor or equivalent experience in Computer Information Systems (CIS), Management Information Systems (MIS), Computer Science (CS), or a related field
• Experience using the ServiceNow platform preferred but not required

Benefits

• Equal Opportunity Employer
• Flexible work arrangements
• Inclusive work environment