Hosting Operations Engineer

At Lilly, we are seeking multiple Hosting Operations Engineers to join our Cloud and Connectivity organization. The ideal candidate will have a strong technical background and a proactive approach to problem-solving, with experience in data center facilities, server, network, and cloud infrastructure.

Requirements

• Technical expertise and leadership to turn ideas and concepts into operation solutions.
• Data Center Facility, Server, network or Cloud certifications are a bonus, or we are willing to help you develop.
• Experience supervising the daily operations, maintenance and monitoring of data center facilities, including server, network, and cloud infrastructure.
• Demonstrated ability to work closely with other teams, including development, network, and security teams, to ensure seamless integration and operation of systems.
• Technical leadership supporting enterprise grade data center infrastructure solutions and leading the deployment at multiple global locations.
• Consistent track record of high quality, agile focused, team-based solution delivery.
• Excellent analytical, problem solving and communication skills, working across global and diverse teams.
• Basic knowledge of Cloud Infrastructure services.
• Prior experience following ITIL-based incident, problem, and change management processes using ServiceNow.
• Experience addressing critical incidents and conducting detailed root cause analysis to prevent repeated occurrences.
• Ability to coordinate change process, ensuring minimal impact to production environments.
• Solid ability to maintain comprehensive documentation of system configurations, procedures, and troubleshooting guides. Shown ability to deliver training to the team as needed.
• Experience leading operations of a global large-scale Infrastructure service.

Benefits

• Company-sponsored 401(k)
• Pension
• Vacation benefits
• Eligibility for medical, dental, vision and prescription drug benefits
• Flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
• Life insurance and death benefits
• Certain time off and leave of absence benefits
• Well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities)