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Avantor
Human Resources Service Excellence, Team Lead
Join Avantor in Coimbatore as a Human Resources Service Excellence Team Lead. Leverage ServiceNow to enhance workflows and user experience. Bachelor's required, 3+ years HR experience. Enjoy a diverse culture and growth opportunities.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Human Resources Service Delivery
Service Portal
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Job description
Posted on:
March 13, 2025
Reporting to the Supervisor Service Excellence, the team lead is responsible for implementing and improving ServiceNow processes to ensure high-quality service delivery. This role focuses on optimizing workflows, enhancing user experience, and driving operational excellence.
Requirements
- Bachelor's degree in human resources or Business Administration
- Minimum 3 years of experience in human resources project management with a focus on process excellence and employee experience
- Expertise in HCM and service management platforms, software, and applications
Benefits
- Diverse, equitable, and inclusive culture
- Learning experiences to support career growth and success
- Opportunities to contribute talents, learn new skills, and grow career at Avantor
Requirements Summary
Bachelor's degree in human resources or Business Administration, 3+ years of experience in human resources project management, expertise in HCM and service management platforms
