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Avantor
Human Resources Transaction Delivery (Tier 1)
Join Avantor in Coimbatore as a Human Resources Transaction Delivery Associate. Manage HR requests, support employees, and ensure compliance. High school diploma required.
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Governance, Risk, and Compliance
Service Catalog
Virtual Agent
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Job description
Posted on:
March 4, 2025
The HR Tier 1 Associate will manage and resolve HR service requests, answer employee queries, and address concerns related to HR policies, benefits, payroll, and other HR services.
Requirements
- Act as the first point of contact for employees seeking help with HR-related issues
- Create, update, and close tickets in the ServiceNow platform
- Investigate and resolve basic HR-related issues
Benefits
- High level of confidentiality and compliance with company privacy policies
- Accurate documentation and updating of employee interactions within the ServiceNow platform
Requirements Summary
High school diploma or equivalent, 1-2 years of experience in HR support, customer service, or a related field, and familiarity with HR ServiceNow and Workday
