Riverside Health System

iCare Applications Analyst

Join Riverside Health System as an iCare Applications Analyst in Newport News, VA. Design, implement, and support Epic applications. Requires a Bachelor's, 3 years of Epic experience, and healthcare background. Benefits include 24/7 support and quality assurance.

Department - JobBoardly X Webflow Template
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Integration Hub
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Virtual Agent
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
December 12, 2024

Responsible for the design, build, testing, validation, and implementation of Epic applications. Utilizes a broad knowledge of multiple iCare Applications, data/workflow, and clinical/business processes to ensure successful integration between practice and the relevant Epic application.

Requirements

  • Bachelor's Degree in a related field or equivalent experience
  • 3 years of hands-on Epic systems build experience with appropriate Epic training/certifications in at least one application area
  • 3 years of progressive health care experience, preferably in an Integrated Delivery Network in clinical care or operations
  • Involved in 1 or more Integrated workgroups (Epic defined formal and informal/ad-hoc)
  • Licenses and Certifications: 1 Epic Certification AND 1 Epic Badge OR 2 Epic Certifications within 180 Days

Benefits

  • 24/7 on-call support on a rotating basis for issue resolution
  • Proactively communicate and keep end users informed of ticket status and resolve within given ServiceNow parameters
  • Perform quality assurance, application and integrated testing on all builds

Requirements Summary

Bachelor's degree, 3 years of Epic systems build experience, and 3 years of progressive healthcare experience