PwC

IN-Manager – Salesforce Manager –IN-IT Services CO – IFS – PAN India

Join PwC as an IN-Manager – Salesforce Manager in Pune. Lead ServiceNow consulting, optimize operations, and enjoy competitive salary, flexible hours, and career growth.

ServiceNow Role Type:
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Implementer
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Sales
ServiceNow Modules:
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IT Service Management
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Integration Hub
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
March 5, 2025

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. In ServiceNow consulting at PwC, you will gain extensive experience in ServiceNow applications and assist clients in optimising operational efficiency through analysis, implementation, training, and support tailored to ServiceNow software.

Requirements

  • Follow PwC ITSM processes to review and handle ServiceNow requests for new integrations in Salesforce and Marketing.
  • Implement the onboarding process for new and existing integration requests.
  • Document use cases appropriately for future audits and review.
  • Handle technical operations aspect of service account and permissions.
  • Work with Technical operations team and stakeholders to troubleshoot connectivity issues or any other errors.

Benefits

  • Competitive salary
  • Flexible working hours
  • Mentorship and career development opportunities
  • Inclusive benefits and wellness programs

Requirements Summary

7+ years of experience in Salesforce Administration, SOQL, and Salesforce Marketing cloud, with proficiency in API methods, connected app configurations, and permissions administration