PwC

IN-Manager_ Service Now Developer _Application Technology_ Advisory_Bangalore

Join PwC as a ServiceNow Developer in Bengaluru. Leverage your 8-12 years of experience to enhance customer experiences with robust solutions. Competitive benefits included.

ServiceNow Role Type:
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Application Developer
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Implementer
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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IT Operations Management
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IT Service Management
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Integration Hub
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Now Platform App Engine
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Virtual Agent
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Workflow Automation
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Software Asset Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Customer Service Management
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Software Asset Management

Job description

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Posted on:
 
February 26, 2025

A career within Service Now will provide you with the opportunity to help our clients leverage Service Now to enhance their customer experiences. As a Service Now developer, you will interact with external customers and development of robust and performant solutions, create solutions keeping architecture & best practice principles in mind for new business requirements, and define Approach & Solutions for proposals and estimate the work for given scope.

Requirements

  • Extensive hands on experience in configuration and implementation of one of the ServiceNow out of the box and custom solutions –ITSM, ITBM, HR Service Delivery, ITOM, GRC or Customer Service Management, App Engine
  • Guides ServiceNow design, including consideration for integration and performance
  • Assesses architecture and solution design to support your objectives including alignment and ServiceNow Implementation best practices
  • Offers guidance on prototype and accelerating time from design to development
  • Assesses instance health( platform upgrades, performance, manageability, usability, scalability and security)
  • Should have good experience in creating custom UI pages and custom reports/dashboard
  • Should have experience in handling UI views and customizing the same accordingly
  • Hands on experience with third party & web services integration (SOAP and REST)
  • Strong technical skills on web technologies (JAVA Script, XML, HTML, AJAX, CSS, HTTP)
  • ServiceNow Experience should include scripting in ServiceNow, tool configuration, design work, technical configuration and deployment
  • System/Process Automation (Orchestration) experience
  • Understanding of ITIL framework
  • Experienced to work in Agile software development environments
  • Ability to clearly articulate his/her point of view and to have Solutioning mindset
  • Prior experience in customer facing roles, along with leading and mentoring team on technical front
  • Prepare Technical proposals, poc’s, Demo and present the same to client
  • Very good communication & presentation skills, proactive mindset and capacity to learn and work independently

Requirements Summary

8-12 years of experience, Bachelor of Engineering or Master of Business Administration degree, ServiceNow Platform expertise, and ITIL framework understanding