PwC

IN_Senior Associate_LMCC_ITRA_Advisory_Gurgaon

Join PwC as a Senior Associate in Gurugram, focusing on software and hardware asset management. Requires 3-8 years of experience. Enjoy flexible benefits and mentorship.

ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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Discovery
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IT Service Management
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Virtual Agent
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Software Asset Management
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Hardware Asset Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - Hardware Asset Management
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Certified Implementation Specialist - Software Asset Management

Job description

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Posted on:
 
March 7, 2025

At PwC, our people in audit and advisory focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information. Those in internal audit at PwC help build, optimise and deliver end-to-end internal audit services to clients in all industries.

Requirements

  • Hands-on experience on software asset management
  • Excellent knowledge of the Hardware Asset Management process
  • Strong experience with asset management and discovery tools like Snow, Flexera, ServiceNow SAM Pro
  • Experience with developing, implementing, and refining SAM processes and procedures
  • Good knowledge of the other Service Management processes, particularly Change Management
  • Intermediate Excel skills
  • Excellent English language skills (verbal and written)
  • Experience working in a virtual environment
  • Experience interpreting licensing terms and conditions, licensing knowledge and product use rights for defined software titles
  • Participated or lead in software audits
  • Understand standards like ISO/IEC 19770-1; ISO/IEC 5230 etc.
  • Ability to deal tactfully with vendors, suppliers, and contractors who provide a broad spectrum of products and services
  • Highly competent at interpreting data, analyzing problems, and formulating solutions to present to management level and above
  • Knowledge of Active Directory, virtualization technologies, network topologies, software vendor license agreements and licensing terms
  • Understands and masters the software licensing for at least three big publishers like Microsoft, Oracle, VMWare, SAP etc.
  • Familiar with Microsoft O365 or similar tools
  • Knowledge around Free and Open-source software (FOSS) licensing
  • Experience presenting to senior management executive level audiences
  • Strong written and oral communications, analytics, and organization skills
  • Self-motivated, goal oriented, and an innovative thinker
  • Maintain strong analytic, technical, and troubleshooting skills
  • Continuous improvement attitude ability to seek out and implement external leading SAM practices
  • Strong organization, multitasking and time management skills
  • Uses discretion in identifying and resolving complex problems and assignments
  • Works well in a diverse team and enjoys a dynamic environment where remote working is required

Benefits

  • reward your contributions
  • support your wellbeing
  • offer inclusive benefits, flexibility programmes and mentorship

Requirements Summary

3-8 years of experience in software asset management, hardware asset management, and service management