Develop long term software management strategy and goals, implement procedures for tracking software assets, and ensure audit compliance readiness. Collaborate with departments management to define cost savings, software compliances and service improvement opportunities. Drive continuous education awareness of company policies.
Requirements
- Hands-on experience on software asset management
- Excellent knowledge of the Hardware Asset Management process
- Strong experience with asset management and discovery tools like Snow, Flexera, ServiceNow SAM Pro
- Experience with developing, implementing, and refining SAM processes and procedures
- Good knowledge of the other Service Management processes, particularly Change Management
- Intermediate Excel skills
- Excellent English language skills (verbal and written)
- Experience working in a virtual environment
- Experience interpreting licensing terms and conditions, licensing knowledge and product use rights for defined software titles. Along with contract analysis and negotiation skills.
- Participated or lead in software audits
- Understand standards like ISO/IEC 19770-1; ISO/IEC 5230 etc.
- Ability to deal tactfully with vendors, suppliers, and contractors who provide a broad spectrum of products and services
- Highly competent at interpreting data, analyzing problems, and formulating solutions to present to management level and above
- Knowledge of Active Directory, virtualization technologies, network topologies, software vendor license agreements and licensing terms
- Understands and masters the software licensing for at least three big publishers like Microsoft, Oracle, VMWare, SAP etc.
- Familiar with Microsoft O365 or similar tools
- Knowledge around Free and Open-source software (FOSS) licensing
- Experience presenting to senior management executive level audiences
- Strong written and oral communications, analytics, and organization skills
- Self-motivated, goal oriented, and an innovative thinker
- Maintain strong analytic, technical, and troubleshooting skills
- Continuous improvement attitude ability to seek out and implement external leading SAM practices
- Strong organization, multitasking and time management skills
- Uses discretion in identifying and resolving complex problems and assignments
- Works well in a diverse team and enjoys a dynamic environment where remote working is required