A career within Service Now will provide you with the opportunity to help our clients leverage Service Now to enhance their customer experiences. You will interact with external customers and develop robust and performant solutions, focusing on delivering the solution as configurable and providing alternate solutions wherever possible.
Requirements
- Extensive hands on experience in configuration and implementation of one of the ServiceNow out of the box and custom solutions –ITSM, ITBM, HR Service Delivery, ITOM, GRC or Customer Service Management, App Engine
- Strong technical skills on web technologies (JAVA Script, XML, HTML, AJAX, CSS, HTTP)
- ServiceNow Experience should include scripting in ServiceNow, tool configuration, design work, technical configuration and deployment
- Understanding of ITIL framework
- Experienced to work in Agile software development environments
- Ability to clearly articulate his/her point of view and to have Solutioning mindset
- Prior experience in customer facing roles, along with leading and mentoring team on technical front
- Very good communication & presentation skills, proactive mindset and capacity to learn and work independently