IN_Senior Associate_ Service Now Developer_ Application Technology_Advisory_ Gurgaon

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. As a business application consulting generalist, you will provide consulting services for a wide range of business applications and leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency.

Requirements

• Extensive hands on experience in configuration and implementation of one of the ServiceNow out of the box and custom solutions –ITSM, ITBM, HR Service Delivery, ITOM, GRC or Customer Service Management, App Engine
• Guides ServiceNow design, including consideration for integration and performance
• Assesses architecture and solution design to support your objectives including alignment and ServiceNow Implementation best practices
• Offers guidance on prototype and accelerating time from design to development
• Assesses instance health( platform upgrades, performance, manageability, usability, scalability and security)
• Should have good experience in creating custom UI pages and custom reports/dashboard
• Should have experience in handling UI views and customizing the same accordingly
• Hands on experience with third party & web services integration (SOAP and REST)
• Strong technical skills on web technologies (JAVA Script, XML, HTML, AJAX, CSS, HTTP)
• ServiceNow Experience should include scripting in ServiceNow, tool configuration, design work, technical configuration and deployment
• System/Process Automation (Orchestration) experience
• Understanding of ITIL framework
• Experienced to work in Agile software development environments
• Ability to clearly articulate his/her point of view and to have Solutioning mindset
• Prior experience in customer facing roles, along with leading and mentoring team on technical front
• Prepare Technical proposals, poc’s, Demo and present the same to client
• Very good communication & presentation skills, proactive mindset and capacity to learn and work independently

Benefits

• Reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship
• Flexible work-life balance, Wellness program, Annual leave, Holidays, Parental leave, Retirement savings plan, Group Insurance and much more.
• Employee Stock Ownership Plan (ESOP) eligibility to vested shares.
• Multiple promotions, salary increases, bonuses and other rewards.
• Travel opportunities and International opportunities.
• Parental Leave Policy.
• Life Insurance and Aflac Short and Long-term Disability Insurance.
• Wellness program that includes 5 Free gym memberships for up to 6 people.
• Community involvement and work/life balance time. Welcome Picnic, Community volunteer days and CEO Diversity and Inclusion Task Force.
• Flexible work arrangements like Telecommuting/Work from Home.
• Annual Employee Awards and Recognition Program.
• Managerial Jobs and Career Growth.