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PwC
IN_Senior Associate_ServiceNow Predictive Intelligence Subject Matter Expert_MS Engg_Advisory_Kolkata
Join PwC as a Senior Associate in Kolkata, specializing in ServiceNow Predictive Intelligence. Requires 3+ years experience. Enjoy flexible benefits and mentorship.
Consulting
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Predictive Intelligence
IT Operations Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Platform Analytics
Certified Application Developer
Job description
Posted on:
February 6, 2025
We are seeking a Senior Associate with expertise in ServiceNow Predictive Intelligence to join our Microsoft team in Kolkata. You will be responsible for implementing major incident detection, providing feedback, and helping agents solve issues faster.
Requirements
- Implementation of major incident detection through Predictive Intelligence modules.
- Provide feedback with a card-based view on predictions used to improve natural language model performance.
- Help agents solve issues faster with automatically generated task and content suggestions.
- Machine learning classification of tasks, incidents, and cases at scale.
Benefits
- We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life.
Requirements Summary
B.Tech/B.E./MCA, 3+ years of experience, ServiceNow Predictive Intelligence skills required
