ALTEN

Incident / Change Manager

Join ALTEN as an Incident/Change Manager to ensure technical stability. Requires ITIL knowledge and experience with tools like ServiceNow. Competitive benefits.

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Consulting
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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IT Service Management
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Virtual Agent
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
March 29, 2024

Seeking a competent and motivated Incident and Change Manager to join our team, responsible for ensuring the stability and reliability of our technical environment, minimizing downtime, and ensuring efficient change management.

Requirements

  • Solid experience in incident and change management within a complex technical environment.
  • In-depth knowledge of ITIL best practices, particularly in the areas of incident, problem, and change management.
  • Understanding of technologies and infrastructure, including operating systems, networks, databases, and applications.
  • Ability to analyze data and use incident and change management tools such as ServiceNow, JIRA, or Remedy.

Requirements Summary

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