Incident / Change Manager

Seeking a competent and motivated Incident and Change Manager to join our team, responsible for ensuring the stability and reliability of our technical environment, minimizing downtime, and ensuring efficient change management.

Requirements

• Solid experience in incident and change management within a complex technical environment.
• In-depth knowledge of ITIL best practices, particularly in the areas of incident, problem, and change management.
• Understanding of technologies and infrastructure, including operating systems, networks, databases, and applications.
• Ability to analyze data and use incident and change management tools such as ServiceNow, JIRA, or Remedy.