Kotak

Infrastructure Engineering I-SUPPORT SERVICES-CTO Head

Join Kotak in Bangalore as an Infrastructure Engineering I-Support Services lead. Leverage your 7 years of experience with ServiceNow and BMC products to manage infrastructure monitoring and automation.

ServiceNow Role Type:
ServiceNow Modules:
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IT Operations Management
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IT Service Management
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Integration Hub
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Virtual Agent
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
March 11, 2025

We are looking for an Infrastructure monitoring lead to join our team in Mumbai, India. The successful candidate will have 7 years of experience in infrastructure monitoring, patching, and automation products, preferably BMC products. They will be responsible for managing end-to-end life cycles of managed environments, creating and updating documentation, and coordinating with various teams.

Requirements

  • 7 years of experience in infrastructure monitoring, patching, and automation products, preferably BMC products
  • End-to-end life cycle of managed environments
  • Multi-platform Operating Systems basic knowledge/understanding
  • Ability to manage projects end to end
  • Ability to create and update documentation
  • Understanding of Service Delivery from Incidents, Problem, Changes to SLAs
  • Ability to coordinate with various teams
  • Effective communication skill
  • Desire & ability to learn & grow
  • Functional knowledge of ServiceNow integration preferable
  • Graduate degree

Requirements Summary

7 years of experience in infrastructure monitoring, patching, and automation, end-to-end life cycle management, graduate degree