Infrastructure monitoring lead to manage end-to-end life cycle of managed environments, with expertise in BMC products and multi-platform operating systems.
Requirements
- 7 years of experience in infrastructure monitoring, patching, and automation products, preferably BMC products (TSOM/Helix Operations manager, TSA, TSCO, Discovery)
- End-to-end life cycle of managed environments, including installation, configuration, management, support, and troubleshooting
- Multi-platform Operating Systems basic knowledge/understanding (Windows, Linux, AIX, etc.)
- Ability to manage projects end-to-end
- Ability to create and update documentation (e.g., Standard Operating Procedures)
- Understanding of Service Delivery from Incidents, Problem, Changes to SLAs
- Effective communication skill
- Desire & ability to learn & grow
- Functional knowledge of ServiceNow integration (preferable)
Benefits
- Competitive salary
- Opportunities for growth and development