Infrastructure Engineering III-SUPPORT SERVICES-CTO Head

We are looking for a skilled Infrastructure Monitoring Lead to join our IT team in Bangalore, India. The ideal candidate will have 7 years of experience in infrastructure monitoring, patching, and automation products, preferably BMC products. They will be responsible for managing end-to-end life cycles of managed environments, creating documentation, and coordinating with various teams.

Requirements

• 7 years of experience in infrastructure monitoring, patching, and automation products, preferably BMC products
• End-to-end life cycle of managed environments, including installation, configuration, management, support, and troubleshooting
• Multi-platform Operating Systems knowledge, including Windows, Linux, AIX, etc.
• Ability to manage projects end-to-end
• Ability to create and update documentation, such as Standard Operating Procedures
• Understanding of Service Delivery, including Incidents, Problems, Changes, and SLAs
• Effective communication skills
• Desire and ability to learn and grow
• Functional knowledge of ServiceNow integration (preferable)

Benefits

• Full-time employment
• Competitive salary and benefits
• Opportunities for growth and development