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Control Risks
Infrastructure & Network Analyst
Join Control Risks as an Infrastructure & Network Analyst in Delhi. Leverage ServiceNow for ITSM, manage networks, and enhance service delivery. 5-8 years experience required.
Direct Hire
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
February 27, 2025
Develop, test, operate, monitor, manage, and support IT services using a collection of hardware, software, networks, data centres and cloud platforms. Identify and remediate day-to-day infrastructure & network issues and work on projects to improve the delivery of key services.
Requirements
- Resolving incidents as assigned from ITSM ticketing system (ServiceNow) within the prescribed SLA, ensuring prompt status updates are maintained.
- Administration of switch and firewall configuration.
- Resolving alerts from the monitoring systems for all network services and systems.
- Maintenance of development and testing network environments
Requirements Summary
Minimum 5-8 years of experience in a technical support role including networking and infrastructure, knowledge of network technologies, administration capabilities in Active Directory and Azure AD
Apply now
Delhi
|
Delhi
India
Mid-Level
Hybrid
Full-time
