Windward Consulting

Infrastructure Senior Support (ServiceNow Systems Administrator)

Join Windward Consulting as an Infrastructure Senior Support (ServiceNow Systems Administrator) in Ft. Meade, MD. Leverage your ServiceNow skills to manage systems, ensuring optimal performance and security. Requires 8-12 years of experience, ITIL knowledge, and DoD clearance. Benefits include medical, 401(k), and work/life balance.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
Department - JobBoardly X Webflow Template
Virtual Agent
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
March 10, 2025

Windward Consulting is seeking an Infrastructure Senior Support (ServiceNow Systems Administrator) to manage servers, networks, storage systems, and containers while monitoring system performance and performing routine updates, patches, and security configurations. The ideal candidate will have a minimum of 8 years of relevant experience and a bachelor's degree, or 6-10 years of experience with a master's degree.

Requirements

  • Bachelor's Degree with 8 – 12 years of relevant experience or master’s with 6-10 years of prior relevant experience
  • Active DoD Secret Security Clearance and ability to obtain a DoD Top Secret clearance
  • Hold and active security certification that meets DOD 8570 IAT level II or higher, such as Security+ within 14 days of hire
  • Understanding of ITIL foundation or ITIL certified
  • Experience in architecture, design, development, and delivery of data driven operations capabilities, within a DoD environment
  • 5+ years of hands-on experience standing up, configuring, and/or maintaining environments
  • Experience with JIRA, Git and Confluence
  • Experience working with a highly technical team and in a dynamic, fast-paced environment
  • Must be able to commute to Scott AFB, IL, Ft. Meade, MD, Ogden, UT for primary on-site support as required

Benefits

  • Medical, Dental, Vision
  • Flexible Spending Accounts
  • Short Term Disability
  • Long Term Disability
  • Life Insurance and AD&D
  • Paid Time Off
  • Personal Leave
  • Holidays
  • 401(k) plan with company match
  • Work/life balance

Requirements Summary

8-12 years of experience in a related field, with a degree in a technical field, and experience with ITIL, JIRA, Git, and Confluence