Infrastructure Senior Support (ServiceNow Systems Administrator)

Windward Consulting is seeking an Infrastructure Senior Support (ServiceNow Systems Administrator) to manage servers, networks, storage systems, and containers while monitoring system performance and performing routine updates, patches, and security configurations. The ideal candidate will have a minimum of 8 years of relevant experience and a bachelor's degree, or 6-10 years of experience with a master's degree.

Requirements

• Bachelor's Degree with 8 – 12 years of relevant experience or master’s with 6-10 years of prior relevant experience
• Active DoD Secret Security Clearance and ability to obtain a DoD Top Secret clearance
• Hold and active security certification that meets DOD 8570 IAT level II or higher, such as Security+ within 14 days of hire
• Understanding of ITIL foundation or ITIL certified
• Experience in architecture, design, development, and delivery of data driven operations capabilities, within a DoD environment
• 5+ years of hands-on experience standing up, configuring, and/or maintaining environments
• Experience with JIRA, Git and Confluence
• Experience working with a highly technical team and in a dynamic, fast-paced environment
• Must be able to commute to Scott AFB, IL, Ft. Meade, MD, Ogden, UT for primary on-site support as required

Benefits

• Medical, Dental, Vision
• Flexible Spending Accounts
• Short Term Disability
• Long Term Disability
• Life Insurance and AD&D
• Paid Time Off
• Personal Leave
• Holidays
• 401(k) plan with company match
• Work/life balance