As a GVCR Technology Supervisor, you will be responsible for managing client needs with respect to global indirect tax compliance, including on-boarding new clients, managing GVCR compliance calendars, and understanding indirect tax reports from source systems.
Requirements
- Coordinate on-boarding of new clients
- Assist in managing GVCR compliance calendars and workflows
- Understanding and being able to read the Indirect Tax reports from source systems like SAP, Oracle, D365, NetSuite, etc.
- Setting up and maintaining RSM's client engagement platform
- Creating Alteryx workflows
- Assessing data quality
- Mapping tax codes
- Proficiency in Power BI, AI, Alteryx, and data mapping
- Experience with machine learning and data analysis.
- Development and support experience
- Familiarity with ServiceNow for raising tickets.
- Undertaking the unit, integration, and UAT testing cycles
- Supporting technology upgrades
- Experience in developing Power BI Dashboards
- Assist with documenting GVCR Technology procedures and processes
- Develop, mentor, motivate, and train staff level team members. Provide appropriate and timely performance feedback to staff colleagues
- Provide timely, high quality client service that meets or exceeds client expectations
- Develop an understanding of clients' businesses
- Identify opportunities to cross-sell
- Current relevant knowledge of global indirect tax rules and regulations
- Ability to manage a large and varied client portfolio with respect to technology
- Effectively manage risk and meet commercial and financial targets
Benefits
- Competitive benefits and compensation package
- Flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients