IT Analyst, Global Techbar

Make an impact at a global and dynamic investment organization. As a Global Techbar IT Analyst, you will leverage advanced technologies and industry best practices to manage and resolve all assigned tickets, provide desktop support, manage IT assets, and contribute to project delivery. Join our team for access to stimulating work in a fast-paced and intellectually challenging environment, accelerated exposure and responsibility, global career development opportunities, diverse and inspiring colleagues and approachable leaders, a hybrid-flexible work environment with an emphasis on in-person collaboration, a culture rooted in principles of integrity, partnership, and high performance, and an organization with an important social purpose that positively impacts lives.

Requirements

• Undergraduate degree or college diploma in Computer Science, Information Technology, or a related field.
• Relevant certifications such as ITIL, CompTIA A+, or Microsoft Certified: Modern Desktop Administrator Associate.
• Proven experience in software and hardware asset management, including the use of asset management tools and workflows.
• Proficiency in imaging software such as SCCM, Altiris, or similar tools.
• Experience with Microsoft Active Directory, O365 suite (Exchange Online, Teams, OneDrive, Intune, SharePoint Admin), mobile device management, VPN/network configurations, and various end-user software.
• Strong access management skills, including Active Directory and folder permissions.
• Solid experience with ITSM tools, preferably ServiceNow, for managing incidents, service requests, and change management.
• Advanced skills in Excel, including pivot tables, VLOOKUPs, charts, and data analytics.

Benefits

• Comprehensive benefits
• Performance-based incentive plan
• 401 (k) plan
• Paid time off