IT Business Systems Analyst IV

Do something that means something at Williams. This isn’t just a job - it’s an opportunity to explore and discover your passion with coworkers who become friends and mentors who push you to be your best self in and out of the office. As an IT Business Systems Analyst IV, you will act as a liaison between IT and the business to ensure an understanding of business requirements when crafting and implementing new IT systems and improving existing systems.

Requirements

• Acts as liaison between the IT development group and business units for the design and implementation of new systems and improvement of existing systems.
• Serves as subject matter specialist and business partner between IT and business/end-user team(s)
• Creates annual budget analysis and cost management for responsible application including projects, ongoing maintenance, support and licensing
• Translates business requirements into technical specifications to formulate technical solutions that conform to operational standards
• Conducts requirements gathering, user acceptance testing, and provides recommendations based on collected information
• Ensures the maintenance, development and enhancement of existing application systems meet the organizational business objectives and IT standards
• Remediates application system issues through appropriate troubleshooting, incident, change and problem management standards using ServiceNow
• Evaluates, develops and implements new application systems and develops technical requirements following standards for software development lifecycle
• Conducts business process analyses, needs assessments and preliminary cost/benefit analyses to align IT solutions with business initiatives
• Identifies continuous improvement opportunities for cost reduction, avoidance and improved application performance
• Modernizes, upgrades and conducts application health checks as the need arises to ensure system stability
• Collaborates with assigned resources to handle project-related activities for assigned applications
• Prepares recurring application dashboard metrics and reports to show analysis on specific key data points and provides cost transparency for applications, as requested

Benefits

• Competitive compensation
• Annual incentive program
• Hybrid work model - one work from home day each week for most office-based roles
• Flexible work schedule for most field-based roles
• 401(k) with company matching contribution and a fixed annual company contribution
• Comprehensive medical, dental, and vision benefits
• Generous company-paid life insurance and disability benefits
• A consumer-driven health plan option with the potential for a generous company contribution to a Health Savings Account
• Healthcare and Dependent Care Flexible Spending Accounts
• Paid time off, including floating and company holidays
• Wellness Program with annual rewards
• Employee stock purchase plan
• Robust employee learning and development
• High internal mobility (we promote from within)
• Parental leave (we provide up to 6 weeks for each parent)
• Fertility coverage and adoption benefits
• Domestic partner benefits
• Educational reimbursement
• Non-profit donation matching contributions and time off to volunteer
• Employee resource groups
• Employee assistance programs
• Technology to make our work more productive and collaborative
• Regular employee engagement surveys and feedback processes