IT Business Systems Analyst IV - Asset Management

As an IT Business Systems Analyst IV, you will act as a liaison between IT and the business to ensure an understanding of business requirements when crafting and implementing new IT systems and improving existing systems. The role involves optimizing IT & OT Asset Management processes, leading transformation initiatives, and influencing teams to enhance efficiency, compliance, and cost savings.

Requirements

• Acts as liaison between the IT development group and business units for the design and implementation of new systems and improvement of existing systems.
• Serves as subject matter specialist and business partner between IT and business/end-user team(s)
• Creates annual budget analysis and cost management for responsible application including projects, ongoing maintenance, support and licensing
• Translates business requirements into technical specifications to formulate technical solutions that conform to operational standards
• Conducts requirements gathering, user acceptance testing, and provides recommendations based on collected information
• Ensures the maintenance, development and enhancement of existing application systems meet the organizational business objectives and IT standards
• Remediates application system issues through appropriate troubleshooting, incident, change and problem management standards using ServiceNow
• Evaluates, develops and implements new application systems and develops technical requirements following standards for software development lifecycle
• Conducts business process analyses, needs assessments and preliminary cost/benefit analyses to align IT solutions with business initiatives
• Identifies continuous improvement opportunities for cost reduction, avoidance and improved application performance
• Modernizes, upgrades and conducts application health checks as the need arises to ensure system stability
• Collaborates with assigned resources to handle project-related activities for assigned applications
• Prepares recurring application dashboard metrics and reports to show analysis on specific key data points and provides cost transparency for applications, as requested
• Configures ITAM platforms like Ivanti, ServiceNow, and Flexera with advanced knowledge
• Utilizes asset discovery tools such as Claroty, SCCM, and Intune, understanding their impact on the asset management lifecycle
• Manages asset lifecycle including inventory tracking, software license optimization, end-of-life planning, and integrates financial, contractual, and operational data into ITAM strategies

Benefits

• Competitive compensation
• Annual incentive program
• Hybrid work model - one work from home day each week for most office-based roles
• Flexible work schedule for most field-based roles
• 401(k) with company matching contribution and a fixed annual company contribution
• Comprehensive medical, dental, and vision benefits
• Generous company-paid life insurance and disability benefits
• A consumer-driven health plan option with the potential for a generous company contribution to a Health Savings Account
• Healthcare and Dependent Care Flexible Spending Accounts
• Paid time off, including floating and company holidays
• Wellness Program with annual rewards
• Employee stock purchase plan
• Robust employee learning and development
• High internal mobility (we promote from within)
• Parental leave (we provide up to 6 weeks for each parent)
• Fertility coverage and adoption benefits
• Domestic partner benefits
• Educational reimbursement
• Non-profit donation matching contributions and time off to volunteer
• Employee resource groups
• Employee assistance programs
• Technology to make our work more productive and collaborative
• Regular employee engagement surveys and feedback processes