IT Executive Support Specialist

Join Zelis as an IT Executive Support Specialist in Boston, MA, and contribute to business efficiency, innovation, and success by providing seamless technology experiences for executives and associates.

Requirements

• 3+ years of enterprise-level IT support experience
• Windows OS, Office 365, and enterprise applications expertise
• Microsoft Active Directory, Entra, and Intune knowledge
• IT ticketing systems (Jira, ServiceNow, Zendesk, etc.) experience
• Audio/Visual support (Zoom, Microsoft Teams, conference room setups) skills
• VPN connectivity and remote access troubleshooting experience
• Multi-factor authentication tools (DUO, Okta, MS Authenticator) knowledge
• Strong customer service mindset
• Exceptional troubleshooting skills with keen attention to detail and problem-solving abilities

Benefits

• Empowering team members to grow, innovate, and make a tangible impact
• Collaborative and high-energy environment
• Supporting leaders and driving business success through technology