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Asahi Kasei
IT Operation & Support Analyst
Join Asahi Kasei in Scottsdale, AZ as an IT Operation & Support Analyst. Provide critical support, requiring 2+ years' experience and ITIL certification. Hourly pay and overtime eligible.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
Incident Management
Event Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
February 4, 2025
We are seeking an IT Operation & Support Analyst to provide high-end support for urgent and critical issues, working in a global team that operates 24/7. This is a level 1 & 2 support role that requires quick reaction and work under urgent situations.
Requirements
- Good knowledge of MECM & Intune
- Active Directory
- Microsoft 365 Apps, Administration capability
- Windows operating systems
- Virtual Desktop environments
- Network technologies
- Virtualization
- Ticketing tools (ServiceNow)
- Monitoring tools
Benefits
- Hourly pay
- Eligible for overtime
Requirements Summary
2+ years' experience, ITIL certification a plus, good English level, ability to work under stress & urgency
